Effective Date: [01-01-2025]

Last Updated: [01-12-2025]

At OASS – Old Age Smile Solution, we are committed to protecting the privacy and dignity of our clients and their families. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.oass.co.in or use our home care services.

1. Information We Collect

To provide high-quality home care and nursing services, we may collect the following types of information:

• Personal Identification: Name, age, gender, and contact details (phone number, email, and home address).

• Health & Medical Data: Medical history, current prescriptions, dietary requirements, and physical mobility status of the elderly client.

• Family/Guardian Contact: Emergency contact details of family members or primary caregivers.

• Payment Information: Billing address and payment details for service subscriptions.

2. How We Use Your Information

We use the collected data strictly for providing and improving our “Smile Solution” services:

• Service Delivery: Assigning the right nurse, companion, or house help based on the elder’s needs.

• Medical Coordination: Ensuring medicines are administered correctly and coordinating with your family doctor if required.

• Communication: Sending updates about the elder’s daily activities (morning walks, diet) to the family.

• Safety: Verifying the identity of our staff and ensuring the security of the home environment.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We only share information in the following strictly controlled circumstances:

• With Medical Professionals: Sharing vitals or health updates with your designated doctor or hospital in case of emergency.

• Legal Requirements: If required by Indian law or to protect the safety and rights of our clients and staff.

• Service Partners: Limited data sharing with trusted partners (like diagnostic labs) only with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect sensitive health and personal data. This includes:

• Secure storage of medical records.

• Restricted access to information—only the assigned caregiver and management can view specific health files.

• Regular audits of our digital systems to prevent unauthorized access.

5. Your Rights

As a user or guardian, you have the right to:

• Access & Correct: Request a copy of the data we hold or ask for corrections.

• Withdraw Consent: You may stop our services and request the deletion of your personal data at any time, subject to legal or contractual obligations.

• Privacy Inquiries: Ask questions regarding how your loved one’s data is being handled.

6. Cookies

Our website uses “cookies” to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

7. Changes to This Policy

OASS reserves the right to update this Privacy Policy. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns regarding your privacy or data security, please contact our Data Grievance Officer:

OASS – Old Age Smile Solution

Email:  info@oass.co.in, hr.aturas@gmail.com

Phone: +91-9999103039

Address: 5/402, Vaishali, Vasundhara, Ghaziabad, UP-201012